1. PURPOSE

At Michelle Wilhelm Wellness, LLC we are committed to protecting your privacy and maintaining the confidentiality of any personal or health information that you provide. Our Privacy Policy is designed to help you understand how we collect, use and safeguard the information you provide to us through this website and our Services. 

The Services provided through this website are not intended as a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition and never disregard professional medical advice or delay seeking it because of information obtained from this website.

 

2. ACCEPTANCE OF PRIVACY POLICY AND TERMS

By accessing or using this website or our Services, you acknowledge that you have read and agree to our Privacy Policy and Terms of Use (link found at the bottom of the page), and you consent to our collection, storage, use, and disclosure of your personal information as described herein.

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3. INFORMATION WE MAY COLLECT

Personal Information. This may include your name, address, email, phone number, date of birth, and payment information. Because we provide nursing and functional medicine services, Personal Information may also include health-related information you choose to share with us, such as your medical history, current health concerns, medications, lab results, and other information relevant to your care. We collect this information only when you voluntarily provide it. We use this information solely for the purpose of delivering our Services to you, in compliance with applicable privacy and professional standards, including HIPAA.

Non-Personal Information. In addition to any personal information you may provide, we may also collect certain non-personal information when you use our website. This may include general usage data, browser or device information, and other data that does not identify you personally. We use this information to help us understand how visitors use our website, improve our content and services, and maintain the security of our systems. This type of information is collected in a way that does not identify any individual and is used only for internal purposes. 

 

4. HOW WE USE AND SHARE INFORMATION

We use the personal information you provide only as necessary to deliver, operate, and improve our Services. This includes using your information to provide and personalize our Services, schedule and confirm appointments, process payments, and communicate with you regarding your participation, questions, or requests. We may also use your information to send administrative communications, such as updates to this Privacy Policy, and to enhance our website, Services, and overall client experience. In addition, we may use your information as needed to comply with applicable legal and regulatory requirements.

We do not sell, rent, or trade your Personal Information for marketing purposes. We may share your information with trusted third-party service providers (such as payment processors, secure telehealth platforms, or email services) as needed to provide our Services. These parties are required to protect your information in accordance with this Privacy Policy. We may use cookies and similar technologies to improve website functionality and user experience. You may disable cookies in your browser, but some features of the website may not function properly.

We may also disclose Personal Information if required by law or in good faith belief that such action is necessary to (a) comply with legal obligations or government requests; (b) enforce our Terms of Use; (c) address fraud, security, or technical concerns; or (d) protect the rights, property, or safety of our users or the public.

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5. HOW WE PROTECT YOUR INFORMATION

All personal health information (PHI) you provide is protected under the federal Health Insurance Portability and Accountability Act (HIPAA). We maintain administrative, technical, and physical safeguards to protect your PHI in compliance with HIPAA regulations and our Notice of Privacy Practices. 

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6. DATA SECURITY 

We use reasonable administrative, technical, and physical safeguards designed to protect your information from unauthorized access, use, or disclosure. If you maintain an account with us, we encourage you to keep your login credentials secure and to log out after each session. While we take steps to protect your data, no system can guarantee absolute security, and by using our Services you acknowledge and accept this risk.

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7. YOUR RIGHTS REGARDING AND CHOICES

You have the right to request access to or a copy of the information we hold about you, as well as to request corrections to any inaccurate or incomplete information. You are also welcome to ask questions at any time about how your information is used or stored. Additionally, you may opt out of receiving promotional or marketing communications at any time by following the unsubscribe instructions in our emails.

Please note that even if you opt out of promotional communications, we may still send you important administrative messages, such as updates to this Privacy Policy or notices related to your care or our Services.

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8. CHILDREN’S PRIVACY

This website and our Services are intended for users 18 years of age or older. We do not knowingly collect personal information from anyone under the age of 18 without the consent of a parent or guardian, and we do not allow anyone under 18 to sign up for our Services without such consent. If we learn that we have inadvertently collected personal information from a minor without parental or guardian consent, we will delete that information as soon as possible. If you believe we may have collected information from a minor in violation of this policy, please contact us at mwilhelm625@gmail.com

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9. STATE PRIVACY LAWS

Residents of certain U.S. states may have additional privacy rights under applicable state laws. Depending on your state of residence, you may have the right to access, correct, delete, or obtain a copy of your personal information and to opt out of certain data processing activities. Requests to exercise applicable privacy rights may be submitted using the contact information listed below. We will respond to such requests in accordance with applicable law.

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10. CHANGES TO OUR PRIVACY POLICY

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

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9. CONTACT US

If you have any questions regarding this Privacy Policy or your information, please contact us by sending an email to mwilhelm625@gmail.com

This Privacy Policy was last updated on May 11, 2026.